Technicians Job is to perform an accurate digital inspection on every vehicle (Except rare exceptions)
Technicians Job is to accurately diagnose any concern a customer has with their vehicle. It is also the technician’s job to repair the vehicle in a manner tat allows the new part to last equal to or greater than the original part that failed.
Technicians are expected to do everything within their power to perform diagnosis and repairs equal to or less than the amount of time approved by customer.